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Technical Questions

  • Why is the site taking so long to load?
  • Why did I not earn the full amount of CPD?
  • Why did I get logged out my course/learning resource?
  • Why did the video start further back than I expected?
  • Why can I not fast forward a video/audio file?
  • I cannot access the platform
  • How do I login?
  • Why is the video/audio file loading so slowly?
  • How do I find my platform administrator's email address?
  • The site loads but I cannot login
  • Why am I seeing an error 404 page?
  • Why do I see an error 500 page?
  • Why is the video/audio quality not good?
  • Why does it say 'My connection is not private when I try to load the login page?

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