Why does it say 'My connection is not private when I try to load the login page?

Please check you have the correct address of the platform in the browser address bar. 

This is normally companyname.clicklms.com (note there is no ‘www’ before the address). 

Some browsers will return the message ‘My connection is not private' if the incorrect address is entered.

All ClickLMS platforms are protected with an SSL certificate, which prefixes the platform address with HTTPS:// and all registration, login and any payments are handled with up to date encryption standards to protect your details.