Why can I not fast forward a video/audio file?

If your training platform awards verifiable CPD/CE, they may have configured the video/audio player to prevent you from fast forwarding a video/audio file. This is to ensure that all video content has been watched by the learner and/or all audio content has been listened to by the learner. 

For this reason the first time you watch a video resource or listen to an audio resource, you may not be able to fast forward these files.

Once a video or audio file has been completed for the first time you can fast forward and rewind as you like.

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