Why is the video/audio file loading so slowly?

Please check your internet connection, we recommend a download speed of at least 5.0mb per second for the best user experience. If your connection is slower than this videos may take longer to load. You can check your internet speed at speedtest.net

The quality of the video file is dependent on the training provider. If they have uploaded high quality videos which have a larger file size, then there may be some delay in the video streaming. Please contact your platform administrator to raise your concerns.