Why is the video/audio quality not good?
Please check your internet connection, we recommend a download speed of at least 5.0mb per second for the best user experience. If your connection is slower than this videos may take longer to load. You can check your internet speed at speedtest.net
The quality of the video / audio file is dependent on the training provider. If they have uploaded lower quality videos, then there may be some delay in the video streaming. Please contact your platform administrator to raise your concerns.