How to add additional Site Admins
A site Admin is an Additional Instructor, that has also been designated to have full Company Administrative privileges. The only limitation is that they cannot designate other Additional Instructors to also be Site Admins.
In this article we explain in detail how you can add additional Site Admins to the Admin Dashboard to help you manage your learning content and learners.
In summary though, to use this feature, please go to the 'Instructors' page and simply toggle the control from red to green under the 'Site Admin' column header for the Instructor you wish to grant administrative access to.
Only the designated Company Admin 'Platform Administrator' (the original site Administrator) can enable/disable administrator access for your additional instructors.
There is no limit to the number of 'Site Admins' you can assign, but as they can view and edit all areas of your site (courses, learner profiles, company settings) we advise you to use this feature with care.
Step 1: Invite your colleague to the Admin Dashboard as an Instructor
- Go to the 'Instructors' page
- Click the 'Add new' button top right of the screen
- Complete and submit the form by clicking 'Add Instructor'
- The new instructor will appear at the bottom of the Instructor table with a status of 'Not confirmed'
Step 2: Your colleague will need to complete their registration by clicking on the link in email invite
- Your colleague will receive an invitation email and will need to click on the link in the email within 48 hours to complete their registration and activate their account
- Upon clicking the link they will be asked to confirm their details and set a password
- They will then be able to access the admin dashboard as an instructor
- The Admin will see that the Instructor's site 'Access' is now enabled (green toggle) but 'Site Admin' access is still disabled (red toggle)
What if the Instructor does not click on the link within 48 hours?
If the Instructor clicks the link in the invite email after 48 hours then the link will no longer work and they will not be able to complete their registration and activate the account.
You can therefore activate the account on their behalf and set up a password for them - though we advise that they then reset their password for security reasons.
- Go to the Instructors page and click on the 'Access' toggle which will be greyed out in order to activate the instructor's access - the toggle will become green and the 'Not confirmed' status will disappear
- Then you can either:
- Set the Instructor's password for them by clicking on their name in the instructor table and then on the padlock icon (please see this article for more information) but they will then need to login for the first time BEFORE you can make them a Site Admin; OR
- Ask the Instructor to reset their password from your Admin Dashboard login page (please see this article on how to reset a password).
Step 3: Designate your colleague ('Instructor') with site admin privileges by toggling the 'Site Admin' button on
- On the 'Instructors' table there is a column called 'Site Admin'. By default the toggle is this column will be disabled (red) and this means the Instructor does not have Site Admin privileges.
- To enable Site Admin privileges simply click on the toggle to make it green. For security, you will see a pop up alert asking you to confirm your decision.
- Your colleague will then have full site admin access. The only limitation is that they cannot designate other Additional Instructors to also be Site Admins.
