What happens when a Learner's membership expires?

If you decide to limit the duration of your membership product, this means that the Learner's membership will expire and they will need to renew their membership in order to retain access to your platform.


What happens when the membership expires

If the learner does not renew before the expiry date, their membership will expire. 

The Learner can still log into the platform to renew but their access will be limited:

  • They will no longer be able to access the Course Catalogue or the courses they were enrolled to.
  • They can still access their Certificates and Account page.
  • Upon login, the Leaner will see an alert asking them to renew and they will land on the renewal form. 

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