Control which membership products are available to Learners when they renew

If your membership product(s) expire, Learners must renew their membership. They can do this up to 21 days before their current membership expires or any time after the expiry date.

When they log in they will see a renewal form which (by default) contains a list of all published membership products on your site.

However, you may not want all membership products to be available at renewal. e.g. you may have a trial membership that is only available to new registrations.

This article explains how to exclude certain membership products from the renewal form.

To appear on the renewal form, the membership product must be published and enabled for renewal.

1. Published

To publish a membership product you can either use the toggle that appears alongside each membership product on the 'Membership Products' page in 'Settings'.

If the toggle is green it means the membership product is 'Published' and available for sale on the registration form (new member sign ups) and at renewal IF condition 2 (shown below) is met.

You can also publish the membership product by clicking the 'Publish' button form the actual Membership Product's page as shown below.

Once published the button changes to 'Remove from sale' in case you want to disable it in the future.

Once removed from sale, the membership product will not be available to new Learners registering to the site OR to existing Learners renewing their membership.

2. Enabled for Renewal

By default the membership product is made available for renewal and will appear on the renewal form (if published).

However this can be changed on the membership product's 'Settings' page by selecting 'No, not available for renewals' in the 'Enable for Renewal' section.

Once your membership product is published and the renewal rule is set to 'No, not available for renewal', the membership will be available to new members on the registration form but it will not appear on the renewal form.