Editing the course once it has been published
This article covers the impact of editing published courses.
In particular the impact on Learners who are already enrolled to your course.
Once your course has been published you are able to edit the course whenever you like BUT certain changes will impact existing Learners enrolled to the course.
Editing information on the 'About Course' page, 'Payments' page, Certificates' page and 'Settings' page has very limited impact on Learners already enrolled to the course.
However editing modules, learning content and assessments will impact existing Learners as they'll see the changes as soon as they are made.
Therefore for these types of changes we recommend that you remove the course from sale and then create a new version of the course using the 'Import Module' feature.
1. Editing Learning Content (modules, learning resources, questionnaires)
If you make changes to your course modules or your learning content this will impact any Learners already enrolled to the course who have not yet completed it.
They'll still be able to complete the course but these Learners will see the changes as soon as you save them which may cause confusion if they have already started a module, completed a module or completed a learning resource that you then delete.
For example if you delete a resource a learner has already completed and replace it with an edited version, the Learner will no longer see the old resource and instead they'll see the new resource and it will show as 0% complete.
Therefore we recommend that you do not make the following changes to a course that has Learners actively enrolled to a course unless absolutely necessary:
- Changing the order of modules
- Adding additional modules or deleting modules altogether
- Adding, replacing or deleting learning resources
- Editing the CPD/learning time of learning resources
- Adding or deleting questionnaires
- Adding or deleting questions within a questionnaire
- Changing answers to questions in a questionnaire
Instead we recommend that you either:
- Wait until these Learners have completed the course before making the changes; OR
- Remove the course from sale and publish a new version of the course
How to remove a course from sale and publish a new version
Step 1: Navigate to the course and click the 'Remove from sale' button top right of the screen.
This will remove the course from the Catalogue so no new Learners will be able to enrol to it - and if the course is set to 'Auto-Enrol' no learners will be auto-enrolled while it is removed from sale.
Step 2: Create a new course.
Note: You cannot use the exact same course name as you cannot have two courses with the same name.
You'll need to copy and paste across all the information you have on the 'About Course' page and 'Certificates' page and ensure you set the correct 'Payment' and 'Settings' terms.
However for the modules, you can import the modules from the old course and then make your desired changes.
This saves you having to upload all your resources again.
Step 3: Publish the new course to the Catalogue.
Once your changes are made and saved you can publish your new version of the course to the Catalogue.
Note: Learners already enrolled to the old version of the course (or who have completed the old version of the course) will also see the new version of the course it in the catalogue (unless it is excluded from their membership).
2. Editing information on the 'About Course' Page
You can edit this information at any time.
It will update for all your Learners but will have no negative impact on their experience.
3. Editing information on the 'Certificates' page
You can edit this information at any time.
However the changes will not be reflected on the certificates already issued to Learners who have already completed the course.
If the Learner does require these changes to be reflected on their certificate then the Admin or the Learner can re-issue the certificate.
- The Admin can do this from the learner profile page (Learners -> Click on Learner's name in the table -> Scroll down to the 'Re-issue Certificate' section)
- The Learner can re-issue the certificate from the 'Certificates' page in the learner app
4. Editing access and payment rules on the 'Payment' page
You are able to change the course access and payment rules at any time. Learners already enrolled to the course will not be affected.
The Catalogue will update with the new access and pricing rules immediately:
- If you change the course to Free, Learners will be able to enrol to the course for free from the Catalogue
- If you change the course to Paid (e.g. £10), Learners will need to buy the course from the Catalogue
- If you change the course to 'Auto-enrol' then when you click 'Save' all Learners will be automatically enrolled to the course and it will appear in their Current Courses list (you cannot undo this)
5. Editing Course Settings
You cannot edit any of the course settings while the course is published.
You'll see that all the settings are greyed out and you are unable to click any of the radio buttons or fields.
You must first remove the course from sale (this removes it from the Catalogue). And then you can make your changes.
Remember to re-publish your course when you are done!
Note: The changes will not affect Learners who were already enrolled to your course, they will only affect new Learners who enrol to the course after these changes are made.