Membership Reporting
This article covers a number of different ways to obtain Membership Reporting.
1. Membership Product Table
The Membership Products table will show you the number of Learners who are registered to each product.
It will show you how many Learners are active vs. the number who have expired.
- Active: The number of learners currently registered to the Membership Product
- Expired: The number of members who have expired naturally or who have cancelled their membership
For example, in the image above, there are 45 Learners actively registered to the Standard Membership while 36 Learners have ended their membership of the 14 day free trial, either through natural expiry or cancellation of their membership.
2. Learners CSV Report
From the Learners page you can export a .csv file which provides you with details of all your Learners by clicking 'Export All'.
This report contains a lot of useful information about each of your learners including their current membership product, status, planned expiration date, whether they've renewed and how much they paid.
You can filter this report to identify members on a particular product. You can then further segment this if you wanted to check who is in 'Pending Cancellation' status but not yet renewed OR who has already expired.
This allows you to run your own marketing campaigns for example through your email marketing tool.
3. Learner Profile Page
If you want to check the membership details for a specific Learner on your platform you can do this from the Learner Profile page.
Navigate to 'Learners' in the header menu and then select the Learner you are interested in.
You will be shown their Learner Profile Page which contains a Membership Details section.
