How do I complete a course?

To complete a course, all learning resources must be completed and all applicable questionnaires must be successfully passed.

You can see how you are progressing by checking the ‘Progress’ percentage at course level and module level on the course overview page.

• A completed module will show ‘Progress’ as 100%.
• A completed learning resource is identified with a green tick symbol.
• A completed questionnaire is identified with the word ‘Passed’ in green.

Troubleshooting

If you are having any issues completing a resource or questionnaire please take a look at the following advice:

1. The ‘Mark as Completed’ button must be clicked by you in order to notify the platform that you have finished the learning resource, only once all learning resources and Questionnaires in the course are completed, can you finish the course.

For learning resources this will either be a button top right of the learning material (as shown below) or a pop-up alert that you need to click at the end of a video or audio resource.

2. You cannot access a questionnaire until all Learning Resources in the module are marked as complete. Please complete the learning resources by clicking ‘Mark as Completed’ for each learning resource in the module in order to activate the end of module Questionnaire.

3. If your training platform awards CPD you may have to watch videos in full in order to mark them as complete - you may not have a 'Mark as completed' button top right of the page. Watch the video to the end and you will see a pop up alert at the end asking you to mark the video as complete

If you are still having issues please contact your Company Admin who will be able to force the resource to complete for you.